Michelle Causton Helps Us Understand Gen Z's Approach to Work and Ethics

By Robert White, Editor-In-Chief

The digital age is ushering in a new perspective on professional life, with Generation Z at the forefront. Social media trends like “Quiet Quitting” and “Bare Minimum Monday” highlight the Gen Z approach to work-life balance and self-care, which often sparks debate about their professional integrity. As Gen Z begins to dominate the workforce, employers wonder: does this generation lack professional integrity?

According to a recent survey, Gen Z is often seen as the most challenging generation to work with, frequently criticized for their perceived lack of effort and motivation, leading to higher firing rates. Yet, they are also celebrated for their innovation and adaptability, which presents a paradox for employers. Understanding this dynamic is essential, according to Ethics & Workplace Leadership Expert Michelle Causton, who suggests that Gen Z's ethical concerns are reshaping market trends and workplace dynamics.

In an interview with Causton, she explains, "Their ethical concerns are not just personal but profoundly influence market trends and workplace dynamics." Businesses and society, she argues, need to grasp these intricacies to stay ahead. With a rich background in public accounting, teaching, and public speaking, Causton is well-versed in business ethics and the generational shifts in the workplace.

Michelle Causton has worked extensively in public accounting, gradually transitioning into teaching roles at colleges and high schools before becoming a public speaker. Her global experience allows her to bring a unique perspective on Gen Z's impact on business ethics. "I found an interest in seeing the way business reforms and the ethics in the business world," she shares, noting that education and business are two sides of the same coin.

When asked about the term "Quiet Quitting," Causton describes it as a rebellion against corporate jargon and culture.

"This generation (Gen Z) is passionate about a lot of things," she explains. "Corporate companies say they are looking for people who fit their culture, but Gen Z focuses on companies being the best fit for them." Quiet Quitting, she adds, is a strategy where young employees reduce productivity, concentrating solely on their paycheck without losing their jobs. They lack a broader perspective, which she believes calls for guidance and understanding.

Causton also emphasizes the necessity for employers to adjust their expectations and adapt to the values of Gen Z. "Gen Z is seen as the square peg in the business world," she says, suggesting that businesses might need to adapt rather than force traditional norms upon this generation. She advocates for embracing Gen Z's tech-savvy nature, encouraging the use of social media as a sales tool, and recognizing the changing role of education.

In today's world, where information is readily available online, Gen Z questions the traditional path to success, including college education. Causton believes that "college background might be a smaller part of the selection process" as society evolves. With artificial intelligence on the rise, the education system faces the challenge of either resisting or embracing this change. She points out that Gen Z is inclined to use technology in creative ways, even if it means bending the rules, such as using AI to complete tasks.

Understanding Gen Z requires businesses to rethink their strategies, fostering environments that align with this generation's values. Causton’s insights provide practical advice for aligning organizations with Gen Z’s ethos, helping bridge the gap between diverse demographics.

In conclusion, as Gen Z continues to enter the workforce, their distinct approach to work and ethics will reshape industries. While their methods may differ from previous generations, they bring innovation and adaptability to the table. Michelle Causton's expertise provides a roadmap for employers to harness Gen Z's potential, emphasizing the need for change and understanding in today's ever-evolving business landscape.

Book Michelle for guest speaking roles, or sign up to take her educational classes on her website. https://www.learn.bzmind.ca/